Here are our Frequently Asked Questions


How often should I change the water in my hot tub?

It is a good idea to completely drain and refill your hot tub every 8-12 weeks (or sooner if the water doesn't look or smell fresh). If you do not use the hot tub as often, you can generally go 12 weeks between water changes. Making sure that your hot tub has fresh water will also guard against the possibility of the heater coil corroding prematurely.


What are the benefits of hot tubs?

Water is so pure and simple, yet it can do the most amazing things. Whether you are experiencing joint or muscle pain, having trouble sleeping, or are just plain stressed out, spending time in hot tub can provide therapeutic benefits for just about everyone. They provide endless amount of joy for children too!

Will I need a crane? 

Most people do not need a crane, you will need a metre wide access for your hot tub. If in doubt you can send us photos and measurements to assess this.